Shift Agent OS
Console Agent
The agent-building agent.
I want to build an agent that reviews signed encounters at our Vista Ridge location and flags anything missing a required modifier before it’s coded. Can you help?
📎 coding_sop.pdf
Build
Empower your own team to build agents, whatever their technical expertise.
Prompts, not clicks
Build or modify an agent by describing how you want it to behave. Update skills, tool access, guardrails, and tone with plain-English instructions, not a configuration form.
Build from what you have
Upload SOPs, payer policy documents, call recordings, or coding guidelines to build an agent from what your team already knows, not a blank page.
Complete transparency
See exactly what Console Agent built before anything goes live, review it, approve it, and ship it with confidence.
Build me an agent that checks referral records against our payer’s auth requirements and flags missing documentation
📎 Payer_Rules.pdf📎 Referral_SOP.txt📎 Call_Recording.mp3
Using Skill generation, Tool generation, Knowledge Base generation
The agent is built. Running validation before it goes live so I can catch any schema or access issues.
✓ Updating agent · View changes
✓ Researching
Test
Guarantee agent quality at every stage of development.
Create a prior auth agent for Vista Ridge Imaging to track approval status
Using Skill generation, Tool generation, Knowledge Base generation
✓ Updating agent · View changes
✓ Researching
✓ Creating tests
◐ Running tests
Auto-generate simulations
Console Agent proactively runs tests with every build or update, so each change is validated before it reaches production.
Built for edge cases
Console Agent identifies and tests edge cases beyond the obvious scenarios, the payer that responds oddly, the encounter with incomplete documentation, so the agent is ready for what actually happens, not just the happy path.
Close the loop automatically
When a simulation fails, Console Agent diagnoses the issue and implements the fix, so the agent keeps improving without manual debugging.
Shift Agent OS
Helper Agent
The agent that answers for your agents.
How many patients are confirmed for tomorrow’s appointments at the Vista location?
Always-on agent insights
Helper Agent runs continuously in the background, so you wake up to answers and improvements.
Proactive briefings
Helper Agent automatically delivers a briefing on what your agents did, what needs attention, and what to check, without you having to ask.
Uncovers what you might have missed
Helper Agent surfaces patterns you may not have thought to look for, so the signal that matters reaches you instead of staying buried in a dashboard.
Built for your whole team
Share a Helper Agent answer across your team, and branch off any question to go deeper, without disturbing the original.
✨ Here is your weekly briefing.
TL;DR
3 of 42 pre-procedure packets scheduled for build this week failed. All three are missing a signed facesheet upload. Flagged for staff follow-up before Thursday’s surgery block.
Methodology
Reviewed 42 scheduled procedures over the last 7 days, cross-referenced chart-prep completion status against the EHR worklist, isolated the three failures to a shared missing-document cause.